Product Support Specialist Interview Questions | Glassdoor

Product Support Specialist Interview Questions

112

Product support specialist interview questions shared by candidates

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Tell me how you would approach a business requirements problem

1 Answer

Use step by step process

Do you prefer to communicate in person or via email? Why?

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It's a technical position so they quiz you on your knowledge of networking.

1 Answer

Have I ever performed that kind of job?

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None of the questions were difficult. A few questions around... if you had a case where the customer is asking "this", what would you do etc.

1 Answer

What is most important part of work to you ?

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What was the biggest mistake you made at work? How did it happen? What did you learn from it? How would you handle if faced with same scenario tomorrow?

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Tell me about yourself.

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It was pretty conversational.

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Do you know what DNS/URL means?

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