Property Adjuster Interview Questions


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Property Claims Adjuster III was asked...April 14, 2018

Can you give an example of a time where you had to multitask?

3 Answers

Were you give a result on your background check yet?

Downvote was a mistake*

Not yet but no red flags either

Pilot Catastrophe Services, Inc.

How much experience I had

2 Answers

Can someone with a mechanical aptitude learn enough in the training to pass the test? I'm 49 and I need to change careers. I spent 20 years in financial services and burned out. Too much time behind a desk and too much manipulation. Less

Trained with my father for 3 years


What do you know about the position you are applying for?

1 Answers

I made myself very familiar with the job description. I simply used that info for to answer this question. Less


Describe the Property Adjustor position you're applying for?

1 Answers

Know the description you are sent...not word for word but a basic idea of it, and be able to communicate that. Less


Tell me a time you went above and beyond for a client.

1 Answers

I responded with a story about how I went the extra mile when something had initially gone wrong. Less


When is a time you went above and beyond for a client.

1 Answers

They want STAR format answers.


What is the most difficult situation you have been in and how did you deal with it?

1 Answers

I explained my experiences with my former employer and discussed how problems were solved. Less


Tell me a time when you had to go above and beyond for a customer?

1 Answers

used STAR method.

Farmers Insurance Group

Have you ever said no to a customer? Explain the situation.

1 Answers

Never say yes to something that you know cannot be done. In other words, don't give customers an unrealistic answer or expectation. Less

Farmers Insurance Group

What plan of action would you take if you were faced with a change in software or procedure?

1 Answers

I would create a spreadsheet with columns for what I need to do now, what needs to be done once the change is complete, and what needs to be different for each step. Less

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