Provider Relations Interview Questions | Glassdoor

Provider Relations Interview Questions

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Provider relations interview questions shared by candidates

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"A claimant comes in and tells you they are going to commit suicide because they have been denied benefits. What do you do?"

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The answer they are looking for (I think), is "I would notify the authorites."

I was asked this question in interview as Claim Representative. Thanks so much for past bloggers because of you guys, I was prepared

How did I here about the job? Do I have any claims experience? Am I fimiliar with Macess/Facets

1 Answer

I asked if they offer training or career pathing and I received a laugh in return and a quick response.

1 Answer

When I would be available to start,

1 Answer

Probably the most unexpected question was "How would I handle a provider who was difficult to deal with, who would not listen to reason regarding rates, or lack of increase?"

1 Answer

Multiple questions asking for examples of business case and problems and how I handled those situations.

1 Answer

Easy normal questions. Wanted to know how I would handle irate physicians.

1 Answer

What computer programs do you use?What programs have you used in the past?What is your knowledge level of Excel?

When can you start?

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