Customer Service Representative Interview Questions in Provo, UT | Glassdoor

Customer Service Representative Interview Questions in Provo, UT

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

Top Interview Questions

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How do you feel about handle time?

1 Answer

This became apparent when I was later asked to choose between myself and the customers; I had never thought that serving a client would lead to a reduction in the time we spent actually helping the customer.

Tell us about yourself.

1 Answer

If you were in china with a top customer, after meeting dinner. The customer invites you to eat a monkey brain, you are disgusted about it, what do you do?

1 Answer

What do you think makes a leader?

1 Answer

Write this sentence in (the language you are applying for)

1 Answer

What is one thing the person sitting next to you will notice about how you work?

1 Answer

What would you be doing in 5 years

1 Answer

What would previous employers say about your performance and work ethic there?