Quality Assurance Representative Interview Questions | Glassdoor

Quality Assurance Representative Interview Questions

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Quality assurance representative interview questions shared by candidates

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No difficult questions, Torchmark just wants to find anyone willing to contact potential customers and finish out applications. Informed me that most contacts might be hostile.

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Informed them I might be interested in doing that if they had already shown interest in policy.

Tell me a bit about yourself...

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What you know about this position being offered? How do you overcome objections? Sell me a product.

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Why does Quality Assurance interest you? What is one of your weaknesses and how did you overcome it?

I was not asked this question but my other two co-workers were asked. "How do you respond to being yelled at?" I am paraphrasing because that was not a question I remember being asked. I probably would have been even more skeptical about the position. I was given a scenario of what to do if a client called in with questions regarding a cc transaction that was not showing up in the deposit the next day.