Customer Support Representative Interview Questions in Raleigh-Durham, NC | Glassdoor

Customer Support Representative Interview Questions in Raleigh-Durham, NC

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Customer support representative interview questions shared by candidates

Top Interview Questions

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What are you most proud of (Personal or Work Related)?

1 Answer

It was hard to think on the spot since is not a common question during the hiring process.

Can you show me on this iPhone how to find the pictures in this folder? And then they hand you an iPhone and you show them. Nothing else.

1 Answer

How do I handle give a client negative information?

Please describe a time when you received excellent customer service. What made this experience positive and memorable?

How did you hear about us?

1 Answer

Do you understand that because of Obamacare, we will never be able to give you 40 hours, so if you're ok with that, we'd like to offer you a job.

1 Answer

During the phone interview, I was asked to talk about the last movie I watched (in German), which happened to be Outlander. It is a pretty ridiculous movie. So I felt rather silly talking about it on my phone interview.

How do you keep yourself informed on emerging technology trends and best practices?