Support Specialist Interview Questions in Raleigh-Durham, NC | Glassdoor

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Support Specialist Interview Questions in Raleigh-Durham, NC


Support specialist interview questions shared by candidates

Top Interview Questions

Why should we hire you?

1 Answer

I did not face any tough questions during the interview.

No typical interview questions asked at all other than why was I interested in position.

A client's primary technician is in the airport boarding a flight out of the country when the client calls in with a total server failure. The primary technician has not written up any documentation, you have 5 minutes on the phone with them, what do you ask and why?

There was a tricky formula for Holiday pay. Initially we were told we would be paid for holidays. The company we worked for had over 11 holidays.

1 Answer

If you had 3 people who needed attention, a VIP with a possible malware infection, a customer with a technical problem, and an onsite visit for another customer, how would you handle addressing all the needs of the three customers?

1 Answer

Most of the questions were framed in the "tell me about a time", was caught off guard when they asked me if I could be any animal in the world what would it be and why