Technical Support Engineer Interview Questions in Raleigh-Durham, NC | Glassdoor

Technical Support Engineer Interview Questions in Raleigh-Durham, NC


Technical support engineer interview questions shared by candidates

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They wanted to know how i would solve a DFS issue

1 Answer

Without logs or other troubleshooting knowledge it's hard to say, but signs point to AD issues

Very granular line of questioning about the effective permissions of a FAS-sourced CIFS share presented to a windows client

1 Answer

How Can u Done in Sales ?

1 Answer

A hypothetical situation where I had to read an unfamiliar man page involving a commands and switches I was not familiar with, I had to figure out the correct syntax in a limited amount of time. At the same time I was being asked questions about various other technologies and problems another customer was having. I needed to resolve both issues in an extremely limited time frame.

1 Answer

They don't ask "describe the seven layers of the OSI model" anymore. They should, though.

2 Answers

Describe the relationship between a backup server and storage

1 Answer

What commands do you know on the command line

1 Answer

How long have you been in IT? Have you ever worked with VoIP or PBX? What OS's are you familiar with?

How many tickets have you worked during the day at last role.

1 Answer

Display and diagram a functioning metrocluster fabric? What is a PDC, BDC, etc.. LDAP.