Technical Support Specialist Interview Questions in Raleigh-Durham, NC | Glassdoor

Technical Support Specialist Interview Questions in Raleigh-Durham, NC

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How to configure an outlook profile.

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Open control panel > mail > new mail profile > auto discover will configure. If using manual configuratio. Rpc/https may need ot ve added by using msstd:.

There was a written technical test that needed to be completed first before they begin the rest of the interview process. The test was fairly easy. If you didn't pass it though, they won't bother with the rest of the interview although I have heard a coworker say she asked if she could retake the test at another time since she was nervous when she took it and they let her reschedule for another try.

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Name a situation where you had a client interaction not go well, how did you handle it.

How would you deal with a difficult customer?

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