Receptionist Assistant Interview Questions | Glassdoor

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Receptionist Assistant Interview Questions

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How would you handle a situation where you have a client who interrupt your existing interaction with a client?

2 Answers

I request the existing client to step aside momentarily which I then assess all my available resources to assist this client. Should it then become heated I attain a manager to resolve the situation.

I politely tell the client who interrupted to please standby and that I will be able to answer their questions/handle their issues shortly. If they need immediate attention I will call a member of the team to assist.

What skills do you possess that you feel qualify you for this position? (Regards to accounting position.)

1 Answer

Tell me about yourself

1 Answer

how I would handle an irate client who was upset that they were charged a $50 cancellation fee

1 Answer

What is one of your weakness at work?

2 Answers

Why do you want to work here?

1 Answer

why i want to work here

1 Answer

"How do you deal with difficult personalities?"

1 Answer

I found by observation that the smaller businesses were ignored. The company worked more for the big numbers and the little guys pushed to the side.

1 Answer
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