Receptionist assistant interview questions shared by candidates
How would you handle a situation where you have a client who interrupt your existing interaction with a client?
I request the existing client to step aside momentarily which I then assess all my available resources to assist this client. Should it then become heated I attain a manager to resolve the situation.
I politely tell the client who interrupted to please standby and that I will be able to answer their questions/handle their issues shortly. If they need immediate attention I will call a member of the team to assist.
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