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I explained that I was familiar with several different types of filing systems (alphanumeric, numeric, chronological, by subject, etc.) thanks to my Records Management class at Fresno City College and my previous experience in a medical office. I have worked with manual filing systems and electronic ones (MS Access, MediSoft). For the receptionist part of the question, I told her about my two (2) years in front desk medical reception. Then I told her that my phone etiquette and people skills were excellent thanks to the Dale Carnegie Course in Effective Speaking and Human Relations. I enjoy greeting visitors and handling emails and phone calls. There is no greater call than serving others, and no greater reward. Less
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I thanked her for asking the question and answered by briefly summarizing my educational credentials and volunteer work. I explained that I have not worked for pay since 1990 due to family obligations and multiple disabilities, but that it is time to re-enter the labor force at 54. My goal is to get off SSI Disability, work full-time, and become a self-supporting, productive member of society. Then I told her that I would like to work at Hoppe and why. I assured her that my plan is to stay with one employer and grow with the company, She seemed impressed by my answer. Less