Crew member interview questions shared by candidates
the hard questions for me where the ones they always ask, "what would you do if a costumer got agree with you"
i responded with, i would try calming him/her down and politely ask again "I'm sorry for the inconvenient can you please calm down ma'am/sir and i can get the manager for you so you may discus the problem. would you like something to drink perhaps water, OK i will be right back you may have a seat, thank you."
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