Registration Clerk Interview Questions


Registration Clerk interview questions shared by candidates

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San Joaquin General Hospital
Patient Registration Clerk was asked...February 27, 2017

When can you start?

2 Answers

As soon as you give me the adress i have experice as a medical assistant at various locations a patients regristration clerk will be no issue ! Less

As presently employed I would like to give notice of 1-2 weeks as I would expect you would appreciate notice as well. I may be able to negotiate this timeframe with present employer. Less

Kaiser Permanente

What would you do if you accidentally cancelled a patients appointment, and the patient showed up and was really upset?

2 Answers

Did you get hired ?

I'd apologize for my mistake and explain that I am doing everything I can to fit you in. From there I'd speak to a provider and explain my "cancelled appointment" situation, and ask if there is anyway they could fit this patient into their schedule. Less

NeuroMedical Center

Do you have anything planned for the next 6 months?

1 Answers

No, I do not have anything planned that would interfere with the work hours.

Box Butte General Hospital

Why would you like to work for Box Butte General Hospital?

1 Answers

Describe a conflict at work and how you handled the scenario.

State of Vermont

They asked me about my work ethic.

1 Answers

I told them that I set goals for myself, such as if there was a specific project I needed to get done, I didn't take my lunch break until I had completed the project. Less

First Choice Pediatrics

What’s your biggest challenge? What is your strong suit?

1 Answers

I am very empathetic as well as very unctual

Beaver Medical Group

Why do you want to work here?

1 Answers

I explained that their organization has great growth potential and a good reputation, giving details that show I did my research and I why felt I was an ideal candidate based on our compatibility of goals and my qualifications. Less


What experience do you have?

1 Answers

I told him I had 4 years experience.

Atrium Health

Describe a time when you encountered an irate customer and how you handled the situation.

1 Answers

I told her of a time when I was faced with a very angry customer and that I kept calm during the situation. I sympathized with him, reassured him that the problem would be resolved quickly, and offered an apology. Less

How would you deal with an angry client?

1 Answers

I would remain calm and ask polite questions about what the client's issue is.

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