Relationship manager Interview Questions
4KRelationship Manager interview questions shared by candidates
We often have to relay bad news to clients. Provide an example of a time you had to do this and how you handled it.1 Answers
I had a client at my former company who had 200+ employees enrolled with an incorrect medical rate, which meant they had incorrect deductions from their paycheck for 6 months before we found the error. I had to reach out to the client and let them know what had happened, how the error occurred, what we were doing to fix it, and what we were doing to be sure a similar issue does not occur in the future. I was open and honest with the client and told them we were to blame and apologized profusely. They were of course unhappy that it occurred, but they appreciated the honesty and that we were willing to do what was necessary to correct the issue quickly. Less
What experience do you have with client relationship management? Have you worked with any major clients in the past? If so, which ones and what experiences did you gain from that? What has made you effective at client and account management?
Are you comfortable with going to client's place?11 Answers
Describe your greatest accomplishments9 Answers
I believe I have had a number of successes to date. It is difficult to say which I think has been my greatest accomplishment as they were all important. I am going to focus on my recent achievements as being the most pertinent. As I joined the company I started as a customer service. After a year I was designated as a chief cashier and the next year I was designated as a Store Supervisor. Working with my inter racial team mates and superiors was always been an interesting and challenging to me. I was able to coached, mentored and worked collaboratively with the team members to achieve the desired results such as our professional goal, setting the monthly targets with excellent attainment, building excellent rapport to the customer with passion and retained their loyalty to our company. Honestly, interacting with different races, ages and types of customers are tough especially in handling complains.I am at my best while working under pressure and faced with challenges and I always believe, updating myself consistently, exceeds expectations, creates and plans initiatives and correct system if necessary leads to outstanding customer service. As my philosophy goes.. if you truly believe in you, you're one-up already. Less
I don`t have any commplishment , i am just a good translation student .
Well, for me my greatest accomplishments are 1st i have my parents who raised me as a good human being, i'd finished my studies and i'm a good daughter for them becoz i do care for their time and effort. 2nd i have my own family now and i can say that this is one of my best accomplishments in my life.I have my loving husband and my one and only daughter who's so sweet and loving person. She's ten y/o and talented students here in our country. Less
Tell me about Yourself Summer Internship Project Work Experience and ur learnings from it. Family Background why HDFC ? If given Sales, how will you do it ? Any Location Preference.8 Answers
Why do you want to work at this bank more than Bank X?4 Answers
tell me smthng abt urself4 Answers
I am a MBA gruadute. Presently I am working as a Branch manager in HIH at valiioor .I have 4 years of working experience in micro finance field Less
i am teacher as a reasoning subject. in delhi
i want give interview for the post relationship manager. plz give me one golden chance for interview Less