Rental Sales Representative Interview Questions | Glassdoor

Rental Sales Representative Interview Questions

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Rental sales representative interview questions shared by candidates

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We have more than fifteen different trucking companies in our market. All of these company's are renting trucks. How would you differentiate Penske from our competition?

1 Answer

The only thing that separates a good company from a great one is service, and a personal touch. I would differentiate Penske by making a personal connection to my customers and my accounts in any way possible, by asking questions about the person not just the company, logging this info so i can follow up not just with business tasks but relationship building activities as well.

Situational question about the position. "If a customer had a complaint and the phone was ringing how would you handle the situation?"

How have you dealt with an unruly customer in the past?1

Where do you see yourself in 2 years?

1 Answer

Give me an example of a time a customer brought a complaint to you, how did you handle it?

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