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Rep Interview Questions

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When you experienced a tough customer, how did you handle him or her?

4 Answers

I calmed the person down by letting them vent.

let them talk or finish their story and then u summary what they trying to tell before u advice them what they should do next.

let them talk or finish their story and then u summary what they trying to tell before u advice them what they should do next.

What do you consider exceptional customer service?

3 Answers

What salesforce product would you sell and how would you sell it?

3 Answers

Describe a time where you failed, then came back to succeed

3 Answers

How would you deal with screaming customers or stressful environments?

7 Answers

Tell me about a time when you went above and beyond the call of duty and how you exceeded their expectations. Not just met them, but exceeded.

1 Answer

Give me an account in which you lost the business and what you learned from this situation

1 Answer

How do you make people choose a product they don't want.

3 Answers

I was given a piece of clothing (I think it was a cardigan) and was asked to assume that I was on a call with a customer, and I had to describe the cardigan.

1 Answer

Tell me about a time you heard no over and over again, despite having a good rapport with the lead and how did you go about it?

1 Answer
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