Reservations Agent Interview Questions

I said I love people. I like to meet and interact with new people and being in a the position like Reservation Agent will give me that chance.

When they asked me that i said: "because its Delta! Who doesnt want to work for Delta?"

TAKE 1MNTS TO GREET A CUSTOMER.AND WITHING 2MINTS GIVE HIS/HER REQUIREMENTS.FINALLY GIVE MY WISH AND REQUEST TO JOINING WITH US AGAIN.5MNTS ENOUGH TO HANDLE A CUSTOMER.IF CUSTOMER HAVING OTHER PROBLEMS.

I AM INTERESTING ABOUT RESERVATION AND AIRLINE GROUND AGENT.

Any other questions candidates can recall would be nice! I'll share mine from my upcoming Video interview. It's part of teamwork and Recruiters look for candidates accordingly.

We appreciate very much the time taken to post an opinion and feedback regarding our company! We at Travel Outlook take pride in an engaged and responsive approach to our primary asset, our people. Last year the company reworked the employment model and applicants will find the hiring process rigorous with an extensive interview schedule with the director of training and the manager of the call center. Training is a 4 week program including detailed instruction on our systems, a coaching oriented training on sales technique and customer engagement as well as online modules to learn and practice the use of our client systems for managing inventory. This is followed by live practice with trainers shadowing your work and assessing readiness to represent the company's clients. If an applicant finds this very easy then you are someone we are looking for. This post appears to refer to a time when agents were hired as independent contractors rather than employees and most of the previously mentioned changes were not in place. Our compensation plan is an hourly plus commission model, the details of which are presented as part of the hiring process. I cannot assess the poster's claim regarding a "dunce" but our people are very good, capable agents who work very hard at what they do. They routinely receive commendations from our clients for their great service. Regards, D. De Pree, VP Human Resources

I told him why the Vail experience is the best mountain experience in North America, offered up a list of things to do for various types of travelers and also stated my passion for the area and activities and how I felt that it is a great place to visit for everyone.

I focused on they pros of the stapler and how it could be useful to her, how it could improve and ease her workload. I did upsell, offering her a pen as well Lol....importantly, remember to make the sale! ... e.g. Ask what credit card she will be using.

Find something you can sell, make sure you really put on a good show, that is what they want. Drama people and outgoing people make the best reservation agents. If you shy and don't like to do things in front of people this may not be the job for you. During training you may have to put on skits and interact with the trainers.

You need to have a strong understanding or experience working in a reservations center.