Reservations agent Interview Questions | Glassdoor

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Reservations agent Interview Questions

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Why do you want to work for Delta?

4 Answers

I said I love people. I like to meet and interact with new people and being in a the position like Reservation Agent will give me that chance.

When they asked me that i said: "because its Delta! Who doesnt want to work for Delta?"

Delta has an amazing reputation from the level of professionalism And elite customer service that’s shown and I wanna be apart of that and the fact I enjoy personal interaction on a daily basis and with my experience and expertise in customer service also my got to love her personality I truly feel That l’ll be a great assets to delta

How would I handle a client when I didn't understand what they are asking for?i

2 Answers

Have you been convicted for a felony before?

2 Answers

Describe a job that you worked at like Norwegian

2 Answers

Why do you want to work for Disney

2 Answers

The questions were pretty basic to how you would handle customer service situations. Like describe a time you had to make a diffuclt choice. or tell of a time you went above and beyond for a customer.

3 Answers

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what do you know about Delta Airlines?

2 Answers

Name a time you had a difficult customer. How did you handle it? What was the outcome?

3 Answers

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Are you able to work at least one day out of each weekend?

2 Answers

How would I deal with an upset client?

2 Answers
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