Reservations Agent Interview Questions | Glassdoor

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Reservations Agent Interview Questions

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I would like you to sell this stapler (on her desk) to me?

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Make up a announcement in your head you can't write it down letting everyone know that a solider was boarding our flight

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Most difficult was doing a phone interview in Spanish since I was applying for a bilingual position. Since Spanish is my second language I wasn't familiar with many industry-related terms but figured that would be covered in training, which it was. I did fairly well with what I knew.

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Asked me to sell the Vail Experience to him.

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Explain what extraordinary customer service means to you.

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Explain a time you had to deal with a difficult guest/customer?

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Well, it isn't even difficult, but they want to know what situations you have been in that you had a customer with a problem and how you handled that problem.

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She asked me if I could be available at any time or day.

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Describe a situation at a previous job which was stressful and how you handled it.

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Why do you want this position?

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