Reservations Agent Interview Questions | Glassdoor

Reservations Agent Interview Questions

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Reservations agent interview questions shared by candidates

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Just asked me a bunch of personal questions about past jobs and past skills i used, didnt really give me any brain busters

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Explain about a specific time in which you resolved a conflict? (I don't remember exactly the question, but this is generally what they asked)

1 Answer

Explain about a time when you had to sell something you didn't like.

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tell us of a time where you were faced with a difficult situation with a customer and did you handle it?

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What would you consider your biggest weakness?

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Describe a time at your previous employer where you had to work in a difficult or stressful situation and how did you handle it?

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want to know how good you are with difficult customers.

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Name a time when you had to upsale a product?

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Explain a time you had to deal with a difficult guest/customer?

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Explain what extraordinary customer service means to you.

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