Reservations Agent Interview Questions | Glassdoor

Reservations Agent Interview Questions

464

Reservations agent interview questions shared by candidates

Top Interview Questions

What would you do if a customer was upset?

1 Answer

I would apologize, let the customer know I would do all I can to help. If I was unable to resolve the issue I would escalate it to a superior

Describe a time when you exceeded a customer's expectations.

Describe an experience when you were required to respond to a changing policy that you didn't agree with.

How would you define outstanding customer service?

1 Answer

Tell me about yourself.

1 Answer
110 of 464 Interview Questions