Reservations Sales Agent Interview Questions | Glassdoor

Reservations Sales Agent Interview Questions

97

Reservations sales agent interview questions shared by candidates

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Explain a time you had to deal with a difficult guest/customer?

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I had to help a meeting planner with finding his binders for a very important meeting.

Explain what extraordinary customer service means to you.

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Describe to me a time when you had to multi- task?

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I would like you to sell this stapler (on her desk) to me?

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tell us of a time where you were faced with a difficult situation with a customer and did you handle it?

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If you were an animal what animal would you be>

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what do you want out a company?

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Tell me about a time when you had to disagree with your manager, and how did you handle it.

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I was asked about my previous sales and hotel experience. I needed evening shifts so that I could attend my classes and that worked for them. I was also asked about how I work under pressure and what call center experience I had in the past. She asked for specific stories on customer service and making guests happy.

why do you want to work here? what do you know about IHG? what could you possibly bring to the job?

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