Restaurant Manager Interview Questions

"As a restaurant manager, it's your job to ensure your customers have an enjoyable dining experience and receive exceptional customer service from your staff. In an interview, expect to answer questions about your management style, conflict resolution skills, and ability to meet guests' needs. It is helpful to have dined at that restaurant ahead of time so that you are familiar with its menu items and customer experience."

980 Restaurant Manager interview questions shared by candidates

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Norwegian Cruise Line Holdings Ltd
Assistant Restaurant Manager was asked...January 12, 2012

How well do you work in a team enviroment?

3 Answers

I get along quite well with the team. I work very hard at the task at hand and try to see if anyone needs my help and I feel good about myself taking the lead and to motivate people in getting the job well done. Less

I love working anyone.. So.. I will do my best to help each other.. So we cuold work smooth and easy.. Less

I work well in a team, i know how to listeand communicate. I love hearing others opinions on how to handle situations best. Less

Caesars Entertainment

How do you address an abnormality in the financial review?

3 Answers

I would address the problem by examining all contributing factors and then examine them one by one. It could be more than one problem or a series of problems. Less


Evaluate the line description and amount. Then review the amounts and take action from that point. May be a coding issue, purchasing issue, or something else. Less

Shake Shack

What does hospitality mean to you?

2 Answers

To server and delight customer make there experience more enjoyable

Hospitality is our ability to give the guest/customer a long lasting positive impact, in regards to their service and product, leave them wanting more and feel satisfied. -- this answer landed me the job. Less


if someone complain about bad service, how would you handle the situation?

1 Answers

Apologize. listen to the guest. correct the situation, follow up with the guest to see that you have met and/or exceeded thier expectations. Less

Burger King

"How can you as a team member increase sales a Burger King?"

11 Answers

Up-sell. Customer service and hospitality is key! Happy customers keep coming back. Less

I'm great with people even people that's having a bad day. I can make people day better with a smile or just talking with them. Am a hard worker, I'm always on time when coming to work, I work overtime if we short of team worker or need help cleaning at closing time. Less

Up-sell to guests. For example, ask if they would like cheese and bacon, a fry and a drink, desert, etc. Less

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MH Alshaya

tel me about your self and experience ?

9 Answers

it was normal answer by my side, as its from my current and past experience job profile . Less

10year experience

experience excellent

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What would I do if I knew another manager was stealing?

6 Answers

Integrity is one of the RMH pride, I will do the right thing

Go above

Report the manger to who ever is in charge

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How many employees did you manage in your last position.

6 Answers

I manage over 25 employees


I just wants to let you know if I get my interview anytime. I’ll likes to say that I’m HardofHearing and plus will be able to have a interpreter there. Less

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MH Alshaya

did u know about P & L

5 Answers


P & L is a calculation of profit and Loss of the business in certain period of time or in certain area, which has to calculated with the whole expenses spend on the company includes staff payroll and facilities and the sales of the product. Less

Profits and loss, we calculate all the restaurant costs and expenses monthly including staff salaries versus the revenue which gives us the real rank of profit or loss money wise Less

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What Drives me in a managerial role

5 Answers

I spoke about my passion for a hard days work, why I love the restaurant industry Less

My experience, my knowledge of laundry, commitment towards my work, working in high pressure, focus, hard work, leadership qualities and following company policies and procedures. Less

Employee and company centric, good knowledge of all laundry chemicals and machines, good communication, excel and power point presentation, dealing with different types of people, making budget for laundry. Less

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