Retail Associate Manager Interview Questions | Glassdoor

Retail Associate Manager Interview Questions

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Retail associate manager interview questions shared by candidates

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what's the difference between sympathy and empathy?

1 Answer

sympathy is when you feel sorry for someone and give pity. Empathy is when you have been through it and can understand what they're going through.

Tell me about a time when you were asked to reach an unattainable goal

How would you coach and employee who has just given a poor experience to a customer?

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How would you handle under performed employee, what steps taking and taken

Tell me a time you went above and beyond for a customer?

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Tell us something you presented to a former employer or school that they adopted to start using?

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Name a time you felt company policy was being breached or not being followed. How did you react and approach the situation.

Describe a time when I had a difficult experience with a customer who wanted things their way and did not care about company policy and how did I handle it?

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