Retail Banker Interview Questions | Glassdoor

Retail Banker Interview Questions

210

Retail banker interview questions shared by candidates

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I don't remember, but they look for a lot of soft skills things and they want to know you're interpretation of the "platinum" (as opposed to "golden") rule of customer service.

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I said to treat people as they wish to be treated, but I was corrected and told that it's "talk to people as they wish to be talked to." A lot of silliness in this process!

Why do you want to work for HSBC?

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Tell me a situation in the past you have to influence others on decision makings.

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Describe a time that you failed

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How would you deal with a difficult customer?

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Why woodforest?

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Tell me about a time you had to coach an upper level management team member.

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If you could pitch one item right now to sell to me what would it be and why? Sell it to me in the next 2 minutes.

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What are your career goals.

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Are you more operationally strong or sales?

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