Retail Customer Service Representative Interview Questions | Glassdoor

Retail Customer Service Representative Interview Questions

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Retail customer service representative interview questions shared by candidates

Top Interview Questions

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What did you like least/most about your last job?

1 Answer

Be very careful how you word these.

Why do you want to work here?

1 Answer

Do you have experience in a fast paced retail setting

1 Answer

You are asked multiple questions regarding examples where you have had to deal with angry customers and how you handled the situation

1 Answer

Describe a situation when you were wrong at work .. What did you tell your manager.

How do you handle customers who are upset?

1 Answer

What are some of my long term goals.

1 Answer

What motivates you to work? Why do you want to work for Advance Financial? What can you bring to the job that we don't already have?