Retail Customer Service Representative Interview Questions | Glassdoor

Retail Customer Service Representative Interview Questions

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Retail customer service representative interview questions shared by candidates

Top Interview Questions

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What did you like least/most about your last job?

1 Answer

Be very careful how you word these.

Describe a situation when you were wrong at work .. What did you tell your manager.

Do you have experience in a fast paced retail setting

1 Answer

You are asked multiple questions regarding examples where you have had to deal with angry customers and how you handled the situation

1 Answer

What motivates you to work? Why do you want to work for Advance Financial? What can you bring to the job that we don't already have?

How do you handle customers who are upset?

1 Answer

Why do you want to work here?

1 Answer