Retail Customer Service Representative Interview Questions | Glassdoor
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Retail Customer Service Representative Interview Questions

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Retail customer service representative interview questions shared by candidates

Top Interview Questions

What are some of my long term goals.

1 Answer

I would like to move into management.

What motivates you to work? Why do you want to work for Advance Financial? What can you bring to the job that we don't already have?

How do you handle customers who are upset?

1 Answer

You are asked multiple questions regarding examples where you have had to deal with angry customers and how you handled the situation

1 Answer

Describe a situation when you were wrong at work .. What did you tell your manager.

Why do you want to work here?

1 Answer

Do you have experience in a fast paced retail setting

1 Answer

What did you like least/most about your last job?

1 Answer