Retail interview questions | Glassdoor

# Interview Questions

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## Interview Questions

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### Manager In Training Program at Sprinkles Cupcakes was asked...

Sep 10, 2015
 If your FOH team is low on energy how do you motivate them to do better? 1 Answer By setting goals in the beginning of the day and reminding the employees how close we are to completing them and reasserting them with positive encouragement.

### Janitor at Stater Bros. was asked...

May 25, 2012
 If you were asked to, would you break Union rules if directed to do so by Management? 1 Answer Yes, but unfortunately, I am required to report this, or the Union can release me.

Nov 21, 2014
 50,000 shoppers with a 0.5% conversion rate for a chair that costs \$250. Wayfair makes a 27% profit. Next, 50,000 shoppers will get a 10% discount. What is the conversion rate they must achieve to achieve the same profits as before? 9 Answers Step 1: Calculate profit (250 * 250 * 0.27 = 16875) Step 2: Calculate discount price (250 * 0.9 = 225) Step 3: Calculate price of chair (250 * 0.73 = 182.5) Step 4: Calculate profit margin ( (225 - 182.5)/225 = .19) Step 5: Calculate new conversion rate (225 * 0.19 * x = 16875) x = 395 395/50000 = 0.79% the new conversion rate This is incorrect Old revenue = 50000*250*.005=250*250 New revenue with conversion rate r% = 50000*r*250*.9 = old revenue = 250*250 r = .55% Scenario 1 Number of sales=50,000*.5/100 = 250. Revenue=250*250 = 62,500. Profit is 27%. Therefore 62,500 = 1.27*cost Therefore cost = 49,212.598. Profit = 62,500-49212.598 = 13,287.40. Cost of chair = 250/1.27 = 196.85 Scenario 2 Number of sales = 50,000*r/100 = 500*r (r is new converion rate) Revenue = 500*r*.9*250 Total cost = 500*r*196.85 Profit = 500*r(250*.9-196.85) = 13,287.40 500*r*(28.1496) = 13,287.40. Therefore r = 0.944. The first answer considers profit as margin (percentage of sales) which seems incorrect or needs to be clarified Show More Responses Number 2 is wrong, number 1 is right. Just because revenues equal doesnt mean profits will equal - they sacrifice profits when they decide to give the sale Do they expect you to do this in your head, or will they give you pen/paper and a minute? July 9th Answer is the correct answer. It is not hard: Initial profit is = 50000 * 0.005 * 250 * 0.27 (No need for the calculator yet) After sale profit = 50000 * x * 250 * 0.01 * 0.27 (Still don't need the calc) The question asks for the conversion rate such that profit are the same before and after the sale, so... Initial profit = After Sale profit 50000 * 0.005 * 250 * 0.27 = 50000 * x * (250 - (250 * 0.01)) * 0.27 (divide through & cancel) 0.005 * 250 = x * 225 x = (0.005 * 250) / 225 x = 0.0056 or 0.56% You don't actually need to calculate anything other than the new conversion rate. Why? Look at the equation below: (customer sent = 50000) * (customer bought / customer sent = 0.005 conversion rate) * (revenue / customer bought = 250) * 0.27 (profit / revenue) gives (profit / customer sent). this should be equal to the one after discount. only (revenue / customer bought) changed -> it decreased 10%. therefore, conversion rate needs to increase by (1/0.9), which gives 5.56%. July 9 is correct. Nov 21 is incorrect. July 9 is wrong because the profit margin changes(As sale price changes, but the cost doesn't change)

### Associate Production Manager at Gap was asked...

Dec 11, 2014
 Give an example of a scheduling challenge you faced, and how you solved it. 1 Answer I talked about recurring scheduling issues, and how I'd solved them by establish regular meetings with all those involved where I would state the schedule clearly, and then followup with regular emails.

### Pharmacist at Weis Markets was asked...

Oct 20, 2013
 What do you think is the most important aspect of pharmacy from a business perspective. 1 Answer I said that I felt providing great patient care I the most important aspect of pharmacy from the business perspective because if patients receive exceptional care they will continue to frequent your pharmacy and provide business and revenue. Also, your pharmacists and pharmacy technicians will feel a sense of satisfaction with their jobs knowing that they are making a positive impact on patient health.

### MAC Makeup Artist at Nordstrom was asked...

Feb 24, 2010
 Give me a time when your manager expressed disastisfaction with your work performance. 1 Answer I recently had a customer who needed something returned. She didn't provide adequate information about the items being returned and I was unable to help her until it was too late and the issue was escalated to the Vice President of my company. I got really upset and my manager told me that I should have gotten someone else involved sooner to avoid the issue.

Jun 29, 2012
 Who do you think are our competitors? 1 Answer Named other clothing retailers that carried the same product.

### Shift Manager/Cashier at ALDI was asked...

Nov 13, 2013
 Explain to me a time in a past job where you stepped up as a manager 2 Answers I used an example from the Army. Use an example that demonstrates your leadership skills and willingness to take initiative. Stepping up means finding solutions, not excuses. For example maybe there was an issue that coworkers would complain about ("somebody should do something about this") and you were able to find a solution on your own.