"Working in retail demands superb customer service and teamwork abilities. Employers look for candidates with strong communication skills who can offer convincing sales pitches, handle busy stores, and politely assist any kind of customer. Retail environments often get hectic, so be prepared to role-play a stressful situation, such as multiple customers vying for your attention. To ace your interview, try looking up a specific job title such as store manager, shift manager, sales associate, and cashier."
What would you do if one of your employees came to you with a very personal problem that did not have anything to do with their job?
I would offer them an ear to vent to, be sympathetic and empathetic, and suggest that they seek assistance or advice from a professional, for example, any resources provided by the company to assist them in their life dilemma (HR Departments often offer "Help" resources), and ask them if they feel that this issue would impact their performance on the job if not taken care of. Personal problems are just that: Personal. And they MAY affect the workplace, peer relationships, etc, so I would refer them to professionals, and keep an eye out for any performance issues.