Retail manager interview questions shared by candidates
What would you do if one of your employees came to you with a very personal problem that did not have anything to do with their job?
I would offer them an ear to vent to, be sympathetic and empathetic, and suggest that they seek assistance or advice from a professional, for example, any resources provided by the company to assist them in their life dilemma (HR Departments often offer "Help" resources), and ask them if they feel that this issue would impact their performance on the job if not taken care of. Personal problems are just that: Personal. And they MAY affect the workplace, peer relationships, etc, so I would refer them to professionals, and keep an eye out for any performance issues.
HR person surprised me when asking if I had my presentation ready when she took me to the interview room. I asked her what she was talking about, and she said her email had advised me that I'd need to create and present an catman example to my interviewers, and that I was supposed to have hard copies for them. (I subsequently checked my emails, and confirmed that there was no mention of a presentation). After the interviews, she told me that she double checked her records, and that this position did not require a presentation.
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