Retail Representative Interview Questions


Retail Representative interview questions shared by candidates

Top Interview Questions

Sort: Relevance|Popular|Date
The Hershey Company
Retail Sales Representative was asked...June 30, 2019

Can you describe a time where you had to give and receive feedback?

32 Answers

yes All The Time

yes All The Time

yes All The Time

Show More Responses

They ask why you left all of your jobs on your resume.

5 Answers

For more experience I want to upgrade my skills

I gave them the truth issue

Show More Responses

Tell me about a time where you had to work in a team

5 Answers

8 to 9 hours

9 hours


Show More Responses

When was a time you had to break policy to get the job done

5 Answers

When a customer indicated how badly the sales process had gone. I offered him 4 free oil changes. That satisfied him Less

Be as courteous and pleasant with the guest and resolve guest concern if you are able. Get a supervisor involved. Less

If a customer need help looking for a product I will help them find it maybe even help them out with a quarter or two Less

Show More Responses

Why do you want to work here?

4 Answers

I liked the clothes and brand

Because I want to contribute positively to achieve the organizations goals

Because i know about this job and i have experience in this field

Show More Responses

What is your 10 year plan with the company - threw me off guard because I hadn't really though that far ahead.

4 Answers

Guarantee the interview stops and you're offered the job after this answer or at very least set you far apart from other candidates.. works in every interview even for a corporate job. Hope this helps. In 10 years i want to be in a management position. Leading my own team and working toward challenging targets. To achieve this goal, my short term objectives are to: step 1..establish myself within your team and learn as much as i can about your products and services in order to maximize all selling opportunities. step 2..I'm Naturally driven by achieving financial targets so I want to understand the commission structure in more detail to make sure that i achieve targets consistently. Step 3. I want to make contact with all my new accounts, (a) to understand all my customers and their needs and (b) develop plans for them for the next 2, 4, and 6 years. Step 4.. After consistently achieving targets over a long period of time, I will put together a training plan with my manager, understanding the skills i would need to develop in order to achieve my target of leading and developing my own team. By breaking down the 10 year plan into smaller and manageable chunks, I believe it provides me with clarity and direction needed to achieve this goal. Less

There are benefits to keeping it concise, but also to making it lengthy and detailed. If it were me, I might just say that in 10 years I saw myself at the forefront of Verizon in a high ranking management position at headquarters. While I know that I have profound sales and marketing skills, I also know I am good with people and organizing workflow around tasks to accomplish projects both on the macro and micro level. Less

Terrific answer to a dumb question. Their process is lengthy. I believe they are in a hiring freeze at this point. Be persisteny, call/email once or twice weekly until they either hire you or tell you that you didn't get the job. Less

Show More Responses

If Hired, How Long Do You Plan on Working Here?

4 Answers

I want to work as per company requirements

I will plan to work there until the company have need

If hired, I'd like to work with Garage Company on a long-term basis. I'm in school for the next four years, and eager for a consistent role and to be part of the team here. Less

Show More Responses

What are your strengths?

4 Answers

Im very friendly, good personality, outgoing, good with people, take my job very serious, and want to be the best i can Less

hard worker, team player, perfectionist,follow directions good, and a very fast learner Less

DO my job with pride, I learn Fast, I have computer experience, Like to work in a fast pace job, I follow directions well, and would make a goodaddition to your business Less

Show More Responses
Warehouse Stationery

Tell us about the company

3 Answers

Research when it was founded etc.

The company having vast market exposure with traditional and technical touch by their dedicated and trained employees. The company selling not only stationary and related products but also the values. A one stop solution provider in their industry. Counting the numbers is easy but holding and managing the numbers with delight is very tough but the company beaten the stone. The team size shows the company's strong visions. So everyone can get better future from the company. Less

A traditional and technical background company having vast experience in stationary and allied products. The team number says the company success rates, so doesn't need separate review. The age of the company provides the strength of the customer base and customer delight. I wish to become a member of the team. Less

The Hershey Company

Describe a time in which you had to deal with a difficult conflict and how you resolved it.

3 Answers

*General recommendation: Answer questions following the STAR format (Situation, Task, Action, Result). I believe this was actually requested by the company in the automated, video interview. However, this is VERY HELPFUL to know IN ADVANCE. For example: The situation was FILL IN THE BLANK, so the task at hand was to FILL IN THE BLANK. To accomplish this task, I did FILL IN THE BLANK, which resulted in FILL IN THE BLANK (*AND RESULT SHOULD BE AN IMPACT STATEMENT). Less

How long did it them to offer you the position after the last interview?

I can't remember exactly, but I believe it was within 3 or 4 days (one week max). Less

Viewing 1 - 10 of 919 interview questions

See Interview Questions for Similar Jobs

retail sales merchandiseraccount sales representativeretail associateterritory representativecommercial sales representative

Glassdoor has 919 interview questions and reports from Retail representative interviews. Prepare for your interview. Get hired. Love your job.