Retail representative leader Interview Questions

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Retail Representative Leader interview questions shared by candidates

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The Hershey Company
Retail Sales Representative was asked...June 30, 2019

Can you describe a time where you had to give and receive feedback?

31 Answers

yes All The Time

yes All The Time

yes All The Time

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Nintendo

They ask why you left all of your jobs on your resume.

5 Answers

For more experience I want to upgrade my skills

Marriage.births.health issue

I have had the luxury to be a stay at home mom to 5 little one. I just had twin boys 4 months ago and I'm finally done having children. And ready to seek into my career field. I graduated from Paul Mitchell the school of Orlando. I haven't taking the test yet it is my passion with loving to do hair and makeup. Working for Cosmo prof will help me tremendously with a refreshment on the knowledge to help me taking my state board test. Thank you Less

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Verizon

What is your 10 year plan with the company - threw me off guard because I hadn't really though that far ahead.

4 Answers

Guarantee the interview stops and you're offered the job after this answer or at very least set you far apart from other candidates.. works in every interview even for a corporate job. Hope this helps. In 10 years i want to be in a management position. Leading my own team and working toward challenging targets. To achieve this goal, my short term objectives are to: step 1..establish myself within your team and learn as much as i can about your products and services in order to maximize all selling opportunities. step 2..I'm Naturally driven by achieving financial targets so I want to understand the commission structure in more detail to make sure that i achieve targets consistently. Step 3. I want to make contact with all my new accounts, (a) to understand all my customers and their needs and (b) develop plans for them for the next 2, 4, and 6 years. Step 4.. After consistently achieving targets over a long period of time, I will put together a training plan with my manager, understanding the skills i would need to develop in order to achieve my target of leading and developing my own team. By breaking down the 10 year plan into smaller and manageable chunks, I believe it provides me with clarity and direction needed to achieve this goal. Less

There are benefits to keeping it concise, but also to making it lengthy and detailed. If it were me, I might just say that in 10 years I saw myself at the forefront of Verizon in a high ranking management position at headquarters. While I know that I have profound sales and marketing skills, I also know I am good with people and organizing workflow around tasks to accomplish projects both on the macro and micro level. Less

Terrific answer to a dumb question. Their process is lengthy. I believe they are in a hiring freeze at this point. Be persisteny, call/email once or twice weekly until they either hire you or tell you that you didn't get the job. Less

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T-Mobile

When was a time you had to break policy to get the job done

4 Answers

When a customer indicated how badly the sales process had gone. I offered him 4 free oil changes. That satisfied him Less

You have to make sure that you take care of clients before your break

you do not break policies no matter what, you give in to one you give into all of them Less

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CROSSMARK

What are your strengths?

4 Answers

Im very friendly, good personality, outgoing, good with people, take my job very serious, and want to be the best i can Less

hard worker, team player, perfectionist,follow directions good, and a very fast learner Less

DO my job with pride, I learn Fast, I have computer experience, Like to work in a fast pace job, I follow directions well, and would make a goodaddition to your business Less

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The Hershey Company

Describe a time in which you had to deal with a difficult conflict and how you resolved it.

3 Answers

*General recommendation: Answer questions following the STAR format (Situation, Task, Action, Result). I believe this was actually requested by the company in the automated, video interview. However, this is VERY HELPFUL to know IN ADVANCE. For example: The situation was FILL IN THE BLANK, so the task at hand was to FILL IN THE BLANK. To accomplish this task, I did FILL IN THE BLANK, which resulted in FILL IN THE BLANK (*AND RESULT SHOULD BE AN IMPACT STATEMENT). Less

How long did it them to offer you the position after the last interview?

I can't remember exactly, but I believe it was within 3 or 4 days (one week max). Less

Tesco

Tell me about a time where you had to work in a team

3 Answers

8 to 9 hours

9 hours

8hrs

Sears

When did you go above and beyond for a customer and about the sales tactics

3 Answers

Just stuff from past experience

Just stuff from past experience

Just stuff from past experience

CROSSMARK

This is a 13 week position full time. After that job is completed more work will follow. Can you work 8-4:30?

3 Answers

Those hours are perfect.

Yes I can! I would be very happy to join your team! I have experience an always up for learning new stuff! I am very reilable an you will be very happy if you consider me to be working with you, hope to hear from you, Thank You. Less

Yes

Nordstrom

Why Nordstrom? Describe a time when you met or exceeded expectations. How have you calmed an angry customer and what was the outcome? How would you go about selling a particular style of shoe? How would you close the sale?

3 Answers

after the third interview, I think they called after 1 or maaaybe 2 days. I would follow up by the second day - it can't hurt. Less

How long did they take to call you back? Lol I had my 3rd interview last Friday and I'm like patiently waiting. They showed me exactly where I was going to be working and the stock room as well. Less

Nordstrom's culture is in line with my own personality. Friendly and enthusiastic about clothing. I worked at an apparel store before and I was familiar with retail sales. Also, a background in customer service using soft skills to calm an angry customer. Less

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