Retail Sales Associate Interview Questions | Glassdoor

Retail Sales Associate Interview Questions

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What was a time you handled a difficult client?

2 Answers

Explain a time where you had to be a team player?

I provided an example of a time when a customer was very frustrated that there was a hole in the shirt she had bought. I was able to speak calmly with her and offer her a full refund, which seemed to diffuse the situation.

Scenario: Try to convince me to upgrade to the $70 plan instead of the $50 plan

2 Answers

How would you sell a Macy's credit card?

1 Answer

At the end of the "humoring" review and affected discussion of my resume, I was asked why a person with my level of education with a degree from a college well known for its exclusivity of aptitude and challenging degree programs (obviously, more brusquely put than this, i think it was more like, "someone who went to a smart school") wanted a "job at a mall?" Not only was the delivery of her quick, astute summary of my resume unexpected, so was the suddenly subjective turn in questioning, and thus the inherent risk therein of an explanatory, comprehensive answer...

3 Answers

Do you have any previous work experience?

3 Answers

How old are you

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experience

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How do you describe yourself using three words

1 Answer

Why do you think Macy's has what they called Macy's card?

1 Answer

Time you went above and beyond and what was the outcome.

1 Answer
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