Retail Sales Interview Questions | Glassdoor

Retail Sales Interview Questions

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Sell me this paper clip (or any other various object they may have)

1 Answer

Ask probing questions to see what the customer is looking for in the product and then sell that feature. ALWAYS upsell additional products!!! They love that!!!

An old man and a younger person come in at the same time, who would you help first?

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Scenario: Try to convince me to upgrade to the $70 plan instead of the $50 plan

1 Answer

How would you sell a Macy's credit card?

1 Answer

What was a time you handled a difficult client?

2 Answers

What would you do if you saw a co-worker stealing?

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When were you given a NO, and not able to turn that into a YES?

3 Answers

At the end of the "humoring" review and affected discussion of my resume, I was asked why a person with my level of education with a degree from a college well known for its exclusivity of aptitude and challenging degree programs (obviously, more brusquely put than this, i think it was more like, "someone who went to a smart school") wanted a "job at a mall?" Not only was the delivery of her quick, astute summary of my resume unexpected, so was the suddenly subjective turn in questioning, and thus the inherent risk therein of an explanatory, comprehensive answer...

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What do you think of when you hear Verizon?

2 Answers

What is your 10 year plan with the company - threw me off guard because I hadn't really though that far ahead.

4 Answers
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