Retail Sales Representative Interview Questions

I told them I would like to work in sales then move into being a network tech, as I am getting my CCNA soon.

Terrific answer to a dumb question. Their process is lengthy. I believe they are in a hiring freeze at this point. Be persisteny, call/email once or twice weekly until they either hire you or tell you that you didn't get the job.

Guarantee the interview stops and you're offered the job after this answer or at very least set you far apart from other candidates.. works in every interview even for a corporate job. Hope this helps. In 10 years i want to be in a management position. Leading my own team and working toward challenging targets. To achieve this goal, my short term objectives are to: step 1..establish myself within your team and learn as much as i can about your products and services in order to maximize all selling opportunities. step 2..I'm Naturally driven by achieving financial targets so I want to understand the commission structure in more detail to make sure that i achieve targets consistently. Step 3. I want to make contact with all my new accounts, (a) to understand all my customers and their needs and (b) develop plans for them for the next 2, 4, and 6 years. Step 4.. After consistently achieving targets over a long period of time, I will put together a training plan with my manager, understanding the skills i would need to develop in order to achieve my target of leading and developing my own team. By breaking down the 10 year plan into smaller and manageable chunks, I believe it provides me with clarity and direction needed to achieve this goal.

I want the position to allow me to jump start my career, with this group. my overall is this but this position will allow me to create my ladders of success with the group and there on with the company.

I enjoy makin Customers very happy.

I enjoy makin Customers very happy.

When a customer indicated how badly the sales process had gone. I offered him 4 free oil changes. That satisfied him

You have to make sure that you take care of clients before your break

you do not break policies no matter what, you give in to one you give into all of them

*General recommendation: Answer questions following the STAR format (Situation, Task, Action, Result). I believe this was actually requested by the company in the automated, video interview. However, this is VERY HELPFUL to know IN ADVANCE. For example: The situation was FILL IN THE BLANK, so the task at hand was to FILL IN THE BLANK. To accomplish this task, I did FILL IN THE BLANK, which resulted in FILL IN THE BLANK (*AND RESULT SHOULD BE AN IMPACT STATEMENT).

How long did it them to offer you the position after the last interview?

I can't remember exactly, but I believe it was within 3 or 4 days (one week max).

Never say that you haven't dealt with a situation like this, or it will almost immediately disqualify you.

Always Always make sure the customer is happy and wants to return to continue business. In all my years with customer service I have never Not been able to( ethically.lol) Find a way to make a customer happy. Most customers even if You screwed something up just want to know that you are doing everything possible to make sure that they are taken care of Which is our job as a representative.

I talked about my emotional intelligence and ability to relate with others... they didn't like this answer and in the middle of me answering the question, the interviewer actually stood up to get the door.

We can assure you that this did not happen, as the interview rooms are right next to the HR office.

Becuase when I walk in the store the staff are friendly, informative and very helpful and it is a pleasant experience

I see Verizon and amazing and innovative company