Analyst Interview Questions in Richmond, VA | Glassdoor

# Analyst Interview Questions in Richmond, VA

"Analysts work in a variety of fields to break down complex problems and find solutions. When interviewing candidates, employers are looking for applicants who have strong analytical and problem-solving skills as well as an in-depth knowledge of the field. For more information on the specific questions you'll be asked, try researching a particular role such as business analyst, financial analyst, programming analyst, or data analyst."

## Top Interview Questions

Sort: RelevancePopular Date

### Data Analyst at Capital One was asked...

Nov 8, 2010
 Case interview: basic business problem (if product X costs Capital One \$4.00 per unit, with a \$800 sunk cost, and we charge X amount of dollars along with a \$10 annual fee, how many do we need to sell to break even, etc). Followed by a longer discussion of more complex problems that the situation might entail.7 AnswersMostly algebra, basic economics, and common sense.total cost= 4x + 800 total income= x^2 + 10x to break even: 4x + 800 = x^2 + 10x solving for x by evaluating the quadratic equation above, x ~= 25.45 To break even, 26 units must be soldWhy is x^2?Show More ResponsesErin - it probably shouldn't be. The Revenue side should be (unit price + 10) * number of units sold. Dapo has assumed that unit price and number of units sold is the same since the letter X is used to describe both variables. That might be correct, but it would be an odd quirk of the question - I'd bet that you can ask what the unit price is.very good if all 3 of you are interviewing, I can get the position. It doesn't say the annual fee is per product, so you have to assume or ask if it is the case, and if not the # of customer and potential customers estimation. And that x^2 Dapo, did you pass the online test?How is it possible to answer this without knowing the selling price per product? # of quantities to sell in order to breakeven depends on how much the selling price per product is? Since the selling price says X, you can sell it for \$790 and breakeven by just selling 1 product (\$790 per product + \$10 annual fee (assuming it's per product)). But I may be misunderstanding the information provided. Any feedback?Actually, to correct the above response, if the selling price for 1 product is \$794 (to cover the cost price of the product itself (\$4) ), only 1 quantity needs to be sold. (\$794 + \$10) = (\$800 + \$4).

Mar 20, 2014
 Tell me a time when you had to influence clients to follow a different course of action.1 AnswerI explained the context for my client's initial inclination and how I persuaded them to adopt a different alternative through case studies, data and postulating how their selection would impact their users in the future (creative visualization).

Apr 5, 2010

Aug 31, 2011

### Operations Analyst at Capital One was asked...

Jan 13, 2010
 You have the choice between using first class or third class mail for a letter you are sending out to potential customers. First class costs \$0.50 per piece and reach 100% of potential customers. Third class costs \$0.40 per piece and reaches 80% of potential customers. Which do you use?11 AnswersIt provokes you to ask questions. You do not nearly have enough information to perform the analysis. You need to know the present value of each customer, how many mailings, and calculate the point of indifference in terms of how many letters you are sending, etc.First class should be used, as the cost of each delivered letter will be the same, but you will reach all of your intended audience. Example: 1000 pieces to be sent, sending first class costs \$500 and reaches 1000 (\$.50 per peice), and sending second class costs \$400 and reaches 800 (\$.50 per piece)either one is good. For example, you will reach 0.8 person by spending \$0.4. If divided 0.4 by 0.8, we get that we will reach 1 person by spending \$0.5. So two methods have the same effect.Show More ResponsesNeed to know the Revenue per customer and no of customers before we can decide on either@gaurav: don't make it too complicated. they just want to know the costs of reaching the customers. peppermint is right.peppermint is not right. say you make 1000 dollars off of each customer you reach at probability .5. Assuming you send 1000 letters, first class reaches all 1000 and has total cost 500 dollars. revenue is (1000 customers reached)(.5 prob make 1000 dollars)(1000 dollars) = 500,000 and profit is 500,000-500 = 499,500. third class costs 400 dollars, reaches 800 people, gives revenue of (800)(.5)(1000)= 400,000, profit is 400,000-400=399,600. You can generalize this to a formula to determine which is better given number of letters to be sent, expected money off of customers who accept, and probability that the customers letters reach will accept.Peppermint is right. Assumption: only when the letter has reached the recipient, he becomes a potential customer. Say they send letters to x people So, Cost per Potential Customer= 0.5/x and 0.4/(0.8x) for respective cases So, cost per potential customer is same in both cases.I believe that the point of cost is moot; what is the content of the letter and how imperative is it that it be delivered to the potential customer? If it is vital, go for 100% success rate. If it is vital and digital copies can be provided, then go for a scanned copy. Digital signature documents also work. I know most prospects yield their info to cold callers. Why do math when you can just use logic?The real answer is.... Send the letter through 1st class mail if the price of the product capital one is trying to sell is above \$0.90. If not, send the letter through 3rd class mail. Assumptions:- •Potentially customers = actual customers Sample calculation:- Profit = Revenue - Cost Assume all potential customers = 100 Assume Price = \$1 1st class mail profit = (\$1x100)-(\$0.5x100) = \$50 3rd class mail profit = (\$1x80)-(\$0.4x80) = \$48 Assume Price = \$0.80 1st class mail profit = (\$0.8x100)-(\$0.5x100) = \$30 3rd class mail profit = (\$0.8x80)-(\$0.4x80) = \$32 Assume Price = \$0.90 1st class mail profit = (\$0.9x100)-(\$0.5x100) = \$40 3rd class mail profit = (\$0.9x80)-(\$0.4x80) = \$40Must also consider response of 3rd class versus 1st class-perceptioncost per reached customer is the same in both cases - 50cents (.5/100 or .4/80) however you have to send more letters with 3rd mail to reach the same number of customers. There is a cost associated with printing and handling letters then you'd use 1st class.

### Operations Analyst at Capital One was asked...

Oct 10, 2011
 What are the number of new customers needed in order to break even?7 Answers8,000@ Interview Candidate : How did you even get to 8000? Did you know what was the profit per new applicant?Can you please explain your question in more detail? Thanks in advanceShow More ResponsesIt's over 9000!Can you please explain how you calculated the breakeven to be 8000 or 9000??are you all guessing??!! rev: fees + interest + charge, all dependent on # of customers cost: cash back+bad debt+capital cost, dependent on # of customers; system & operation+other fixed cost, independent you only have a credit limit, what can you do??My knee-jerk first answer is "How much did you lose in terms of customer revenue? It isn't a question of how many customers you've lost, but of P+L."

### Analyst at Capital One was asked...

Feb 17, 2010
 Ice cream is sold for \$5.00/gallon, it costs \$1.00/ gallon, it has a demand of 100 units/month and a elasticity of demand of -4. Assuming the ice cream manufacturer discounts the price of ice cream 10%, what is the difference in profit (+ or -) over the period of one month. 4 AnswersProfit goes up by \$90agreed with above. at \$4.50, 140 units are sold for revenue of \$630.Can you pls explain in detail? ThanksShow More ResponsesBefore: Revenue= 100 x \$5 = \$500 Cost= 100 x \$1 = \$100 Profit= 100 x \$4 = \$400 Elasticty of -4 means that with every change in price, demand would have a negative impact of upto 4 times. So if price goes down 10%, demand will go up 40% After: Revenue= 140 x \$ 4.5 = \$630 Cost= 140 x \$1 = \$140 Profit= 140 x \$3.5 = \$490

### Senior Data Analyst at Capital One was asked...

Apr 28, 2011
 case study: credit card insurance profit per customer cost of mailing \$0.5, response rate 1%, average balance per month \$1000, insurance charges 1% of average balance monthly, customer claim rate 5% (once insured customer files a claim, the balance will be wiped and C1 lose \$1000). Question: profit per customer, graph claim rate vs response rate, graph profit vs response rate and find the response rate for maximum profit (r=1%) 3 AnswersCan you write the profit equation for credit insurance case. Shouldn't it be P = Rev - Cost = x*(1/100)*1000 - x*(y/100)*1000 - 100*0.5 Where x- response rate, y - claims rate (assumption 100 mails sent) How are u getting the response rate for max profit as 1%. Isn't profit always negative here.this case is so common that I've seen it more than 4 times on Glassdoor. Aspirant you are wrong because premiums are paid monthly, while loss is assumed yearly. This has already been a "must case" for analysts interviews. If you are tested on this at year of 2013, 2014 and have no idea how to solve it, shame on you.btw, there is no enough info to determine response rate vs claim rate here. they appears independently in the question. I guess you have to clearly ask for info here.

### Operations Analyst at Capital One was asked...

Nov 13, 2011
 no behavioral questions, just case study4 AnswersCan you please describe the case question?One of your friends inherits a cargo shipping company with 6 ships, that transport grains to Morocco. Should the friend sell the company or not?It turned out to be a profitability question; among other things I was asked to find the break-even point, graph the profit as a function of quantity (of grains) and price, discuss modifications in profit if quantity, costs etc. vary etc. Also, even if there was no behavioral component of the interview, they seem to care a lot about the online tests.Show More Responsesso strange there isn't even a behavioral part, even if they told you there will be behavioral part in the email inviting to Richmond?

### Senior Operations Analyst at Capital One was asked...

Aug 31, 2011
 CASE: Recovering Written-off Past Due Balances 6 months past due, avg \$2000 balance, 15% pay in full, profitable? If introduce settlement option for 60% of balance, 10% pay settlement but 5% of them dont pay in full, better choice? With new model, now 9% pay in full, but with settlement option now 10% take settlement but a third of original payers dont pay in full, better? etc. (poorly worded and confusing case. unhelpful vague interviewer, arggg, cost me the job).3 Answersmake sure to clearly differentiate and calculate the "no settlement" and "settlement" scenarios in each variation, and understand the relationships between the two.Hi Sir, Can you explain the no settlement/settlement scenario for one of variations. I am not able to understand the question. Assume 100 people own a loan For 1st Variation - Avg 2000\$ balance, 15% pay in full Payment Received = 15*2000 = 30000\$ Loss = 85*2000 = 170000\$ How can i tell if its profitable (compare to what) with this info ? For 2nd variation With Settlement - 60% of balance = 2000*0.6 = 1200\$ Payment = 10*1200 = 12000 \$ 5% don't pay in full ? Does it mean they pay some % of settlement amount (1200) ? Also for no settlement option for this variation, whats the data ? For new model (is it same as 2nd variation - 60% of balance?) without settlement - 9 % pay in full = 9*2000 = 18000 with settlement - 10% take settlement = 10*1200 = 12000 3rd of original payers = 3rd of 9% = 3% don't pay in full (what does this mean, do they pay less than 1200\$ for each of them or zero dollars) If you could guide with one of the variations, i would be able to understand the problem.one third of original payers i.e. 33.33 payers, assuming that there are 100 payers in all.
110 of 609 Interview Questions