Consultant Interview Questions in Richmond, VA | Glassdoor

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Consultant Interview Questions in Richmond, VA

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There were no difficult or unexpected questions given.

1 Answer

There were no difficult or unexpected questions given.

Had I worked in a call center before.

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Can I get you something to drink? Water, soda, tea,... beer?

1 Answer

Most difficult questions are conceptual questions on how to handle certain situations that you may not have been exposed.

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If a customer wants to know what their estimated car payments will be we use a simple formula to estimate there payments. Take the amount of the car and multiply the first two numbers by 2, add a 0 and this is their estimated payment. When looking to match a car to a ideal car payment, take the ideal payment and divide by 2, remove the 0 and this the price range the customer should stay under. What would be the estimated car payment for a $20,000 vehicle? What would be the customers price range if they want to stay under $500 a month?

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Talk about a time when you had to deal with a difficult customer situation. What did you do and what was the outcome?

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Tell us about a time when...

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What made you interested in this job?

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Talk about a project you wanted to implement and what happened with it.

How would you handle a difficult resident?

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