Customer Service Representative Interview Questions in Riverside, CA | Glassdoor

Customer Service Representative Interview Questions in Riverside, CA

"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."

Top Interview Questions

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Why would you be a good CSR?

1 Answer

Because I love to help and solve problems.

Did not get far on phone interview. But on voicemail they do ask to review your resume with them

What experience do you have that is relevant to this position?

What are some key aspect that you are looking for in your next employer?

1 Answer

Why should I hire you?

1 Answer

none. It was easy. just be prepared. Know who you are.