Hotels count on front desk agents to ensure their guests receive top-notch customer service from checkin to checkout. Employers are looking for candidates with expert people skills and conflict management abilities. Come ready to discuss any experience you have in the service industry and how you handle a variety of potential situations including solving issues brought up by irritated guests.
- Try more general keywords ('engineer' rather than 'systems engineer')
- Check your spelling
- Replace abbreviations with the entire word ('accountant' rather than 'CPA')