Receptionists will be asked to take on a number of clerical roles in the office, including answering phone calls, scheduling appointments, and working face-to-face with customers. Employers are looking for candidates with excellent organizational skills and who knows how to maintain a positive, helpful attitude in the workplace. In an interview you may be asked about any bookkeeping or scheduling experience you have. Be prepared with personal anecdotes about instances when you assuaged a frustrated customer or worked around a scheduling conflict.
Q: Have you ever had a problem with a supervisor? How did you handle it?
No, I have never had a problem with a supervisor. I have had great supervisors and I have a work ethic which doesn't allow me to challenge my supervisor.