Rotating Sales and Support Associate Interview Questions | Glassdoor

Rotating Sales and Support Associate Interview Questions

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Rotating sales and support associate interview questions shared by candidates

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Specifically describe a time where you had to handle a large volume of people and how you prioritized your tasks at that time. ( I wasn't specific enough when asked)

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the key to answering this question is to answer it as if you were in the situation in their store. the way i answer it was... when i was working for XXXX we would get very business. worse case scenerio happen pretty often; we would only have one person at a time on the floor. when it came to customers you must attend to them on a first come first serve basis, regardless of what the value of item it is that they will purchase. this prevents customers from getting angry at u. when working on my individual shelf of products, and a customer would come and ask me something, i always stopped what i am doing and guide to customer to what he or she needs, if i cant help, then i take them to someone i can. in that order, first come first serve, customers and lastly, individual responsibilities come last.

Absolutely

Describe how you prioritize tasks.

1 Answer

Demonstrate how you would sell an item to a customer.

Explain a time when you went above and beyond for the customer

Nordstrom Rack is a very past paced environment. Please describe a time when you had to work in -a fast-paced environment and how you dealt with it.