Rotating Sales and Support Interview Questions | Glassdoor

Rotating Sales and Support Interview Questions


Rotating sales and support interview questions shared by candidates

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Specifically describe a time where you had to handle a large volume of people and how you prioritized your tasks at that time. ( I wasn't specific enough when asked)

2 Answers

the key to answering this question is to answer it as if you were in the situation in their store. the way i answer it was... when i was working for XXXX we would get very business. worse case scenerio happen pretty often; we would only have one person at a time on the floor. when it came to customers you must attend to them on a first come first serve basis, regardless of what the value of item it is that they will purchase. this prevents customers from getting angry at u. when working on my individual shelf of products, and a customer would come and ask me something, i always stopped what i am doing and guide to customer to what he or she needs, if i cant help, then i take them to someone i can. in that order, first come first serve, customers and lastly, individual responsibilities come last.


Describe how you prioritize tasks.

1 Answer

How do you prioritize your tasks when you have multiple things to do at a time?

Name a time you had a strong connection with someone you just met.

Name a time when you went above and beyond for a customer?

1 Answer

Name a time you worked as a team and what kind of role did you play.

Why Retail? Why Nordstorm? Knowledge of the company and customer service. My skills and experience.

I was asked. How do I manage my time in fast paced environment?

1 Answer
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