Sales and Service Specialist Interview Questions | Glassdoor

Sales and Service Specialist Interview Questions

120

Sales and service specialist interview questions shared by candidates

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Have you ever had a difficult call? What did you do?

1 Answer

Yes, a customer was extremely upset about a fee charged to her mortgage. I listened to customers concerns, analyzed the account and explained why fee was charged.

We are working under the assumption that I am a customer. Pick a product in the store and sell it to me. Why would I buy this? What if I don't want to spend that kind of money? Why would I benefit from this product?

1 Answer

How would you sell this jacket? (could be another piece of equipment, but usually a jacket because most people can relate to needing a jacket)

1 Answer

Where do you see 5 years from now?

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What kind of tree would you be?....

1 Answer

tell me about a time when you had to tell a customer a project was not completed on time. How did you handle it and what was the outcome?

1 Answer

Name a time when a customer was upset and what did you do.

1 Answer

In what areas do you excel and in what areas do you have opportunities for improvement?

1 Answer

Sales Based Question

1 Answer

None really, it was more about me as a person than my experience, and or, abilities.

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