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Sales center manager Interview Questions


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Describe a time when you had to deal with an irate customer

1 Answer

Explained a situation where a customer was really upset about a wrong order and the way they were treated when they came back. Explained how I apologized, and as a manager that's not what I expect of my team and replaced her entire order with a free cake and gift card for next time.

Sell me a calculator. Make me want it.

1 Answer

How do you motive your team to meet their goals? What is your style of management?

Questions were based on experience, where you see yourself going in the future and possible opportunities within the company.

Asked about my experiences with different customer and employee issues and how I handled them. Also asked what I was looking for in a career with Advance America.

The brewery is currently encountering a lack of loyalty in the Northern California market, seeing our tap handles turn over frequently as few draft handles seem permanent and most bars/restaurants are employing a constant rotation of handles. How would you handle this situation?

18 of 8 Interview Questions