sales center manager interview questions shared by candidates
Describe a time when you had to deal with an irate customer
Explained a situation where a customer was really upset about a wrong order and the way they were treated when they came back. Explained how I apologized, and as a manager that's not what I expect of my team and replaced her entire order with a free cake and gift card for next time.
Asked about my experiences with different customer and employee issues and how I handled them. Also asked what I was looking for in a career with Advance America.
The brewery is currently encountering a lack of loyalty in the Northern California market, seeing our tap handles turn over frequently as few draft handles seem permanent and most bars/restaurants are employing a constant rotation of handles. How would you handle this situation?
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