Sales Coordinator Interview Questions
"Field sales teams depend on their sales coordinators to utilize their organizational skills and knowledge of policies to maximize their performance. Employers are interested in hiring candidates who are familiar with the industry that they will be working with, but also really excel in providing exceptional customer service. Be prepared to talk about what you can offer to increase profitability or efficiency in the company as this is your ultimate goal. Come with a positive attitude as you will be working alongside a team and resolving issues with customers."
If you had a call that needed to be transferred to a supervisor but all of them were on the phone so you would have to handle the call and resolve the issue yourself. How would you handle this?
1 Answers↳
Obviously my job is to resolve all issues and contacting a supervisor is my absolute last stitch effort. This is also difficult because I'm not aware of your procedures for retention such as expedited shipping or upgrading products so I'm going to refrain from suggesting those to my customer. I would simply say I can place you on hold and currently all our supervisors are helping assist other customers at this time if you would rather I can take your information and relay it over to them to give you a call back. Less
Why do I think I would be a good fit for Marriott
7 Answers↳
I know about this chain very good management i have experience in this brand
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Varay good marrit hotel
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I have same experience what they want
"Do you know SAP?" "The current employee in this position seems to have a lot of free time - what would you do to occupy your downtime?"
6 Answers↳
I would discuss other job functions I could take on.
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Assist others to learn more about the company and a new skill set.
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Could you please list the questions they asked in the first phone interview?? Thank you so much! Less
How would I handle a situation with a disgruntled customer.
4 Answers↳
Talk with politely ...
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Talk with politely..
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I will visit her from time to time and I will solve her problem completely and have a good relationship. Less
what is your weaknesses
4 Answers↳
There's no such thing as weakness. Only areas need to be improved.
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I'm fresh in the marketing but I am able to adapt as soon as possible
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I can stand in one place
What makes you a better candidate over the other ones?
3 Answers↳
I am a people person and a great eye for details.
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I have been in and around similar work for years, have an eye for details
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I have a quick way of learning things. I am currently doing my MBA and I have a heart to grow within the hospitality and tourism industry Less