Sales Customer Service Interview Questions | Glassdoor

Sales Customer Service Interview Questions

531

Sales customer service interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

It wasn’t a question. you had to role play a sales scenario

1 Answer

The most difficult question was the work related scenario.

1 Answer

There really are questions on that two page application about what kind of transportation the applicant has, and how reliable it is. Because I had thought the job was going to be in the office and have an element of technical expertise to it, I almost marked them "N/A" as being not applicable...

1 Answer

What are three things you would like to accomplish in your future?

1 Answer

It depends on the department. Audio Video just gives a basic trivia test on TV and Audio technologies, the questions are not technical at all.

1 Answer

Do you really feel you can do the job!

1 Answer

1) Name a time you had an irate customer. What techniques did you use to calm him down and what were the results? 2) Name a time you disagreed with a policy put in place by your supervisor/company and how did you handle it? 3) Name a time you received criticism from a supervisor/co-worker and how did you improve from it? 4) Why do you want to work for T-Mobile?

1 Answer

"Where do you see yourself in two years??

1 Answer

If I'd be willing to work in Fontana. She quoted me the wage schedule for customer service position.

1 Answer