Sales Interview Questions

As a sales representative, your ability to speak to clients has a large impact on the company’s profits. Great interpersonal, listening, and marketing skills are all essential. As sales reps often encounter skeptical or difficult customers, employers will be looking to assess your ability to present a product with ease, counter objections, and bounce back from rejection. Be prepared to give a convincing sales pitch on one of the company's products or role-play a situation in which you have to persuade difficult customer.

Sales Interview Questions

As a sales representative, your ability to speak to clients has a large impact on the company’s profits. Great interpersonal, listening, and marketing skills are all essential. As sales reps often encounter skeptical or difficult customers, employers will be looking to assess your ability to present a product with ease, counter objections, and bounce back from rejection. Be prepared to give a convincing sales pitch on one of the company's products or role-play a situation in which you have to persuade difficult customer.

299,317 Sales interview questions shared by candidates

Top Interview Questions

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AT&T
AT&T Sales Representative was asked...November 6, 2014

How do you make people choose a product they don't want.

8 Answers

Highlight the must-have features.

First of all I will build trust and communicate with his human basic needs I will explore his feelings and wishes; what he like and what he doesn't Then I concentrate on the benifits and advantages he may got with the new products Less

Really? You don't. Understand their pain, their needs, their likely use cases, then sell them what they do need. In the long run, matching the solution to their needs is aligned with their wants and will yield a happier, more loyal, and better relationship with the brand. Less

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Bloomingdale's

how do you attempt to sale when there are no customers in the sore?

7 Answers

Contacting my Clients. Sometimes when starting out you do not have clients and I recommend asking friends and family to ask around for people to come in and as well posting events online and in neighborhoods. It sounds foolish but you will notice a difference in your paycheck and when you meet your goals and pre-sales. Less

Through my online website

use the time to call your clients and tell them about upcoming events in the store. Be sure to suggest that they come by to shop with you. Less

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United Airlines

"Sell me this pen". The VP handed me his pen and asked me to sell it to him.

5 Answers

Ask what they see in a pen. If he remembers the last pen he used, and what price he would put on a pen he uses for signing big important contracts. As soon as he names a price... sold Less

I would suggest it was a very special pen used by a very important person and it won’t come up for sale again Less

Me: How can I sell you something you already own? VP: It's your pen now - sell it to me. Me: My pen? Right?" VP: Yes, sell it to me. Me: You're sure about this being my pen? VP: That's what I said. Me: It's not for sale. VP: What do you mean? Me: I'll get a better price from someone who wants the pen. Trying to sell a product to a person who is giving the same item away for free is like trying to sell sand at the beach. VP: OK, I get it - now can I have my pen back? Me: I don't have your pen. But as luck would have it I do have one for sale. Less

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American Income Life

Are you comfortable with entering people's homes and explaining/handling insurance policies?

4 Answers

Yes

Yes

I’m comfortable but need to learn and willing to

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Best Buy

Explain the perfect manager in your opinion.

4 Answers

A manager that is not just about "sales" and is invested in their employees as well as the company. Someone approachable and can tell me when they want things done in a specific way. Less

A manager who does he/her job right but allows others to succeed and tell the employee their weaknesses Less

Hey are you still hiring

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Best Buy

Why would you recommend Monster HDMI cables versus generic brand?

4 Answers

Monster HDMI cables have higher quality components that reduce interference, meaning a sharper picture and better audio. Plus it will last longer. Less

Yeah, monster cables are TOTAL ripoffs, but it's where bestbuy has their greatest overhead and may make much more profit selling a monster cable than they would selling a television or game console. I agree with Tom: very sad, but it's what they want to hear :P Less

This is likely the answer they are looking for, but is mostly false. HDMI is digital signaling, so there is no degradation - if the signal makes it over the cable, it is in it's original and unblemished form. The quality of the cable carrying the signal makes no difference in this case. Analog cables are a different story. The only part of this statement that is true is that a higher quality product will, obviously, last longer than a lower quality one. Less

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The Children's Place

If you were busy with a line and checking out a customer and another customer seemed to need some help what would you do?

3 Answers

If there was another associate I'd point out that they needed help, or politely tell the customer I'd be with them in just a moment and apologize. Less

I would ask another associate to help the customer but if the customer needed to know where the collared shirts were I would point them in the direction in which they were located Less

Tell the customer I will be with you shortly

Pacific Sunwear

What would you do if you brought a customer something to try on and they didn't like it?

3 Answers

Ask them what they didn't like about it and what other styles would they prefer.

Would be best to ask them what could have been done better to help him find a better fit or/and what it was that made him change his mind. Less

i will try to chang or taket back form him .and what other model he want.

Salesforce

What salesforce product would you sell and how would you sell it?

3 Answers

Hi - how did you create a preso? Did you have something to work off of as a template? I have to beieve it would be hard to present a product you have never sold before. Less

Be well-versed in their products and services so that you can give a persuasive sales pitch. Make sure to be aware of any faults, weaknesses, or common concerns so that you can counter these effectively. Less

Learn as much as you can about their products

H&M

Which one of these 3 places would be our competition and why best buy, food for less or forever 21?

3 Answers

Forever 21 , retail store with similar trending outfits and low prices

Forever 21 considering the demographic and consumer you are reaching to. Best Buy is more for electronic consumers as well as food for less is for those who seek food, both forever 21 and H&M are the only establishments on this list who specialize in distributing the same merchandise thus making H&M a possible competition . Less

H&M is brand that people can come to and try better outfits than Forever 21. Out of the three that is been selected to be H&M’s competition would Forever 21 since it’s on the trending list of 2018 where H&M is also apart that trend but it makes a even harder decision for a customer to choose between the two. For my standards I’d go with H&M better options for a professional outfit and an actual fashion statement to start from. Less

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