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Sales Representative (Call Center) Interview Questions

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“all the questions where standard. nothing out of the norm, but there was a sales call roll play that was easy to pass.”

“What is something that you can use to improve your job?”

“None. I was simply asked to say a bit about myself, and then asked if I had any questions.”

“The most unexpected question asked of me was, "what is your favorite curse word".”

“Name a time when you used a company policy over your own personal decision during a sale and how did it benefited the company?”

“Please name a time when you gave someone incorrect information and what did you do?”

“Name a time when you had to use an unusual approach to a customer for a sale? Name the steps and what was the outcome?”

“Why did you leave your previous job? Name a time when you had to overcome a change at your job?”

“How did you hear about the job posting for Progressive?”

19 of 9 Interview Questions