Sales Service Consultant Interview Questions | Glassdoor

Sales Service Consultant Interview Questions

37

Sales service consultant interview questions shared by candidates

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What was a time you had to admit fault for something you advised.

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Situation where I sold a customer a product I didn't have full knowledge about, it was a rare situation where the customer needed a higher model of a device because of specifications only needed by their profession. I admitted it wasn't something that's commonly asked, but I would gladly exchange it for the person due to that.

What is your theme song?

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We are now going to "role play". I am a customer calling in to cancel my service, I do not have any additional services. Here is a list of products we sell. Ring-ring......

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Background in customer service.

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Having him ask you to sell you an item in the room like a pen.

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They asked me how I would sell a certain item in the store.

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