Sales Support Interview Questions | Glassdoor

Sales Support Interview Questions

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If you had a call that needed to be transferred to a supervisor but all of them were on the phone so you would have to handle the call and resolve the issue yourself. How would you handle this?

1 Answer

Obviously my job is to resolve all issues and contacting a supervisor is my absolute last stitch effort. This is also difficult because I'm not aware of your procedures for retention such as expedited shipping or upgrading products so I'm going to refrain from suggesting those to my customer. I would simply say I can place you on hold and currently all our supervisors are helping assist other customers at this time if you would rather I can take your information and relay it over to them to give you a call back.

What do you know about Westlake Financial?

2 Answers

Why do you want to work for Victoria's Secret?

4 Answers

I had not expected to do a 'mock sale'

2 Answers

If you were an animal, what would you be?

2 Answers

What is 1/64 as a decimal?

2 Answers

Most of the questions are the typical explain a time in your life where...?

2 Answers

How did you do so well on your test?

1 Answer

If you could have one super power what would it be?

1 Answer

What would you do during down time?

1 Answer
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