Customer Service Agent Interview Questions in Salt Lake City, UT | Glassdoor

Customer Service Agent Interview Questions in Salt Lake City, UT

13

Customer service agent interview questions shared by candidates

Top Interview Questions

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"Have you worked in a call center?"

1 Answer

yes

They asked me how I would handle a difficult customer with no management available. I was asked what I liked about my previous job. They asked me to rate myself from 1-10 on dependability. Mostly standard customer service questions.

1 Answer

If you could go anywhere in the world, where would you go?

They want specific examples of everything they ask. Describe a situation in which you did this, or that, and what was the result? How did you handle such and such situation? Really detailed questions and answers for a low-paying call center job.

Do you have prior call center experience?

1 Answer

Give me 3 traits important in customer service.