Customer Service Interview Questions in Salt Lake City, UT | Glassdoor

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Customer Service Interview Questions in Salt Lake City, UT

Customer Service Interview Questions in Salt Lake City, UT

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

Top Interview Questions

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Tell me about a time when you had to work with someone with whom you did not get along. How did you handle that situation.

1 Answer

How did you show excellent customer service previously?

1 Answer

What have you been doing since your last job?

1 Answer

Explain why are no longer at those jobs.

1 Answer

They didn't ask me any really difficult questions. Mainly they were just looking for people to hire. The interviewer did ask how I would handle irate customers (something that happens in call center work all the time).

1 Answer

They had me sell them a paper clip.

1 Answer

Why do you want to work for Discover Card.

1 Answer

customer service questions.

1 Answer

Common Interview questions, not hard to answer.

1 Answer

What is your favorite movie & tv show.

1 Answer